Your agreement with Kiralytics

Acceptance of terms

By creating an account or using Kiralytics, you agree to these Terms. If you do not agree, do not use the service. If you accept these Terms on behalf of a company or organisation, you represent that you have authority to bind that entity, in which case "you" refers to that entity.

Eligibility

You must be at least 18 years old and legally able to enter into a contract under the laws of your jurisdiction. The service is intended for sole proprietors, freelancers, and small businesses in Malaysia and Singapore. If you are using Kiralytics on behalf of an employer, your employer is the party to this agreement.

Your account

You're responsible for your account credentials, for activity that happens under your account, and for keeping your information accurate. Notify us promptly at [email protected] if you suspect unauthorised access.

We may suspend or terminate accounts that violate these Terms or that we reasonably believe pose a security risk. Where lawful, we will give you notice and an opportunity to fix the issue first.

Your content & licences you grant us

You retain all rights, title, and interest in the data you upload (clients, invoices, time entries, documents, business settings). You grant us a limited, worldwide, non-exclusive licence to host, process, transmit, and display that content solely for the purpose of operating the service for you. We do not sell, sublicense, or use your content to train models or for advertising.

You are responsible for the content you upload, including ensuring you have the right to share personal data of your clients with us for invoicing purposes. You warrant that your use of the service will not violate any law or infringe any third-party right.

Acceptable use

You agree not to:

• Use the service to send unsolicited communications, spam, or phishing content to anyone (including your own contacts in ways they have not consented to).
• Upload content that is unlawful, infringing, defamatory, or that contains malware or attempts to compromise the service.
• Probe, scan, or test the vulnerability of the service except via our published bug-bounty programme (if any) or with our written consent.
• Reverse-engineer, decompile, or attempt to extract source code, except to the extent this restriction is prohibited by applicable law.
• Resell or sublicense the service to third parties unless expressly permitted by a separate written agreement.

Pricing & payment

The service is currently free during early access. When paid tiers are introduced:

• Prices will be displayed in MYR (for Malaysian customers) or SGD (for Singapore customers) and are exclusive of applicable taxes, including Sales and Service Tax (SST) in Malaysia and Goods and Services Tax (GST) in Singapore.
• Existing users at the time paid tiers launch will be grandfathered at their original price for at least 12 months, subject to continued compliance with these Terms.
• Subscriptions renew automatically until cancelled. You may cancel any time; cancellation takes effect at the end of the current billing period.
• Refunds are handled on a case-by-case basis. Contact [email protected] with your invoice number and reason.

Taxes & invoicing compliance (MY/SG)

Kiralytics is a tool that helps you generate invoices — it is not a tax authority and does not file on your behalf. You are responsible for the accuracy of tax codes, rates, and amounts appearing on invoices you issue through the service, including:

• Malaysia: Sales and Service Tax (SST) under the Sales Tax Act 2018 and Service Tax Act 2018, and the voluntary or mandatory e-Invoice regime administered by LHDN. Service tax registration thresholds and rates change from time to time; consult your accountant.
• Singapore: Goods and Services Tax (GST) under the GST Act 1993, including the GST registration threshold (currently S$1 million in taxable supplies over 12 months). Overseas vendors may be required to register for GST under the overseas vendor registration regime.

We do not warrant that invoices generated through Kiralytics are automatically compliant with any specific tax law or regulation. The line-item tax-code field (SR / ES / OS) is a convenience; you are responsible for assigning codes correctly for your supplies.

Intellectual property

The service, including its UI, code, and brand, is owned by SP Rekayasa Networks and is protected by copyright and trademark laws. These Terms grant you a limited, non-exclusive, non-transferable right to use the service for your internal business purposes. We grant you no other rights.

Feedback you send us (suggestions, ideas) may be used, reproduced, and incorporated without obligation to you.

Third-party services

The service integrates with third parties (Neon Postgres, Neon Auth, Stripe, Billplz, Google, GitHub). Your use of those services is subject to their own terms and privacy policies. We are not responsible for the availability, accuracy, or content of any third-party service.

Termination

You may terminate at any time by deleting your account. We may suspend or terminate your access for material breach of these Terms, for non-payment (once paid tiers exist), or if required by law.

On termination, we will delete or anonymise your personal data within 30 days, except where retention is required by tax or accounting law (typically 7 years for Malaysian and Singaporean tax records).

Disclaimers & limitation of liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT INVOICES GENERATED WILL MEET ANY SPECIFIC TAX OR REGULATORY REQUIREMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) SGD 100. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law (e.g. fraud, death or personal injury caused by negligence, statutory rights under PDPA 2010 / PDPA-SG).

Indemnity

You agree to indemnify us against reasonable costs and damages arising from your breach of these Terms or your misuse of the service, to the extent permitted by law.

Governing law

These Terms are governed by the laws of Malaysia. The parties submit to the exclusive jurisdiction of the courts of Malaysia for any dispute, except that either party may seek injunctive relief in any competent jurisdiction.

Nothing in this clause limits a Singapore user's right to bring a claim under PDPA-SG or the Consumer Protection (Fair Trading) Act in Singapore, where those statutes provide non-derogable rights.

Changes

We may update these Terms from time to time. We will notify you of material changes by email and via in-app notice at least 14 days before the change takes effect. Continued use of the service after the effective date constitutes acceptance. If you do not agree to a change, you may terminate your account before the effective date.

Miscellaneous

If any provision of these Terms is held unenforceable, the remaining provisions remain in full force. These Terms, the Privacy Policy, and any order form or subscription you accept constitute the entire agreement between you and us regarding the service.

You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of substantially all of our assets.

Contact

Questions? Email [email protected]. Formal legal notices must be in writing to the same address marked "For the attention of the Legal Team".